Compassionate home care, wherever you are.
Dementia & Alzheimer's Care

Compassionate Care for Memory Loss at Home

Our specially trained caregivers provide personalised, dignified support for individuals living with dementia and Alzheimer's — so your loved one can remain safe, comfortable, and connected at home.

Dementia-trained caregivers
Personalised care plans
24/7 family support
Caregiver holding the hand of an elderly person with dementia
Caregiver Nurse
Caregiver with patient
What We Do

Expert Support for Every Stage of Dementia

Dementia and Alzheimer's disease affect millions of families. Navigating daily life can become overwhelming — for both your loved one and you.

At BetterHands, our caregivers receive specialised dementia training to understand the unique behavioural, emotional, and cognitive challenges of each stage. We provide consistent, patient-centred routines that reduce anxiety, preserve dignity, and support independence for as long as possible.

  • Tailored care plans aligned with each stage of decline
  • Consistent caregiver assignments to build trust and reduce confusion
  • Therapeutic activities designed to maintain cognitive engagement
  • Safe home environments with fall-prevention and wandering protocols
  • Regular updates and guidance for family members
Our Services

What Our Dementia Care Includes

From morning routines to overnight support, our caregivers are equipped to handle every aspect of dementia care with patience and skill.

Structured Daily Routines

Consistent schedules for waking, meals, activities, and bedtime help minimise confusion and improve quality of life for individuals with dementia.

Wandering & Safety Supervision

Our caregivers implement proven supervision strategies and environmental adjustments to keep your loved one safe from wandering and household hazards.

Meal Preparation & Nutrition

Caregivers prepare nutritious, easy-to-eat meals and provide gentle mealtime assistance to ensure proper hydration and nutrition at every stage.

Cognitive & Therapeutic Activities

Memory games, music therapy, reminiscence activities, and gentle exercises designed to maintain cognitive function and emotional wellbeing.

Personal Hygiene & Grooming

Dignified assistance with bathing, dressing, grooming, and toileting — adapted to the comfort level and abilities of your loved one.

Overnight & 24-Hour Care

Sundowning and nighttime restlessness are common in dementia. We offer overnight caregivers and round-the-clock support for peace of mind.

Medication Reminders

Gentle reminders and cueing to ensure medications are taken correctly and on time, reducing missed doses and health complications.

Transportation & Appointments

Safe, reliable transportation to medical appointments, therapy sessions, and social outings to keep your loved one engaged with the world around them.

Companionship & Emotional Support

Meaningful conversation, shared activities, and patient presence that combat isolation and provide the human connection every person deserves.

Care Across Every Stage

Adapting Care as Needs Change

Dementia progresses over time. Our care evolves alongside your loved one — providing the right level of support at every stage.

Early Stage — Mild Cognitive Impairment

Companionship, light reminders, and social engagement to maintain independence. We focus on building trust and establishing comforting routines before more intensive care is needed.

Middle Stage — Moderate Dementia

Hands-on assistance with daily tasks, structured routines, behaviour management, wandering supervision, and therapeutic activities that engage the senses and preserve dignity.

Late Stage — Severe Dementia

Full personal care, comfort-focused support, and compassionate presence. We work closely with hospice teams and families to ensure your loved one is at peace in familiar surroundings.

Warning Signs

When to Consider Professional Care

Recognising these signs early can make a significant difference to your loved one's quality of life and your family's wellbeing.

Getting Lost in Familiar Places

Regularly becoming disoriented in the home or neighbourhood they've known for years.

Safety Risks at Home

Leaving the stove on, forgetting to lock doors, or taking incorrect medications.

Frequent Mood Changes

Sudden agitation, depression, anxiety, or withdrawal from social activities and hobbies.

Increased Falls or Injuries

Unexplained bruises, falls, or declining physical coordination that puts them at risk.

Neglecting Personal Hygiene or Meals

Forgetting to eat, bathe, or change clothes, leading to noticeable weight loss or hygiene issues.

Wandering or Elopement Attempts

Trying to leave the home at unusual hours or appearing confused about where they are going.

If you recognise any of these signs, our team is here to help — no commitment required.

Speak With a Care Coordinator
Family Support

Supporting the Whole Family, Not Just the Patient

Caring for a loved one with dementia is one of the most demanding roles a family can take on. BetterHands is here to lighten that load, offering expert guidance, respite support, and a compassionate partnership every step of the way.

  • Regular Check-In Calls Our care managers proactively update families on their loved one's wellbeing, changes in condition, and care adjustments.
  • Caregiver Education & Guidance We equip families with strategies, resources, and emotional support to understand dementia and communicate more effectively.
  • Respite Care Relief Family caregivers need rest too. Our respite care gives you scheduled time to recharge, knowing your loved one is in safe hands.
  • Care Plan Collaboration Families are partners in care. We regularly review and revise care plans together to ensure they reflect your loved one's evolving needs.
Family meeting with care coordinator
Simple Process

Getting Started Is Simple

We make it easy to begin care — with no pressure, no long-term contracts, and a team who genuinely listens.

Free Consultation

Call us or fill out our online form. We'll listen to your situation and answer every question — no obligation at all.

In-Home Assessment

A care coordinator visits your home to assess your loved one's needs, preferences, and environment to design the ideal care plan.

Caregiver Matching

We carefully match your loved one with a compatible, dementia-trained caregiver based on personality, experience, and care requirements.

Care Begins

Care starts on your schedule. We monitor, adjust, and stay in close communication with your family every step of the way.

Start Your Care Journey

Your Loved One Deserves Compassionate Memory Care

Don't navigate this journey alone. Our team is available 24/7 to provide guidance, answer questions, and arrange care that fits your family's unique needs.

Free consultation No long-term contract Available 24/7